Radical Learning’s Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information. It applies to all users worldwide, including those in the European Economic Area (EEA) under the General Data Protection Regulation (GDPR) and California residents under the California Consumer Privacy Act (CCPA).

1. Information we Collect

We may collect personal information from you in several ways, including:

• Directly from you: When you sign up for emails, download resources, participate in courses or memberships, or contact us.

• Automatically through your interactions with the site: We collect information such as your IP address, browser type, and browsing behaviour via cookies or analytics services (like Google Analytics).

• Third-Party Sources: We may collect or receive information through third-party platforms (like social media, Mailchimp or Thinkific) when you engage with Radical Learning there.

The types of personal data we collect may include:

• Name

• Email address

• Payment information (collected securely via third-party services)

• IP address and location

• Activity and engagement data (e.g., time spent on the site, clicks, downloads)

2. Legal Basis for Processing Personal Data

We process personal data based on the following legal bases:

• Consent: For marketing communications via email and newsletters (using double opt-in).

• Contractual Necessity: To process purchases and provide access to products, courses, or memberships.

• Legitimate Interest: For analytics, improving the website, and securing the site.

• Legal Obligation: To retain purchase records to comply with tax laws and prevent fraud.

3. How we Use Your Information

Your information helps us provide and improve the services offered by Radical Learning. Here’s how we may use it:

• To communicate with you: Send emails, course updates, or free downloads.

• To personalize your experience: Recommend content based on your interests.

• To process payments and orders: For purchases of courses, products, or memberships (through third-party providers like Mailchimp or Thinkific).

• For marketing purposes: Send promotional materials or updates about products you may like.

• For analytics and site performance: Monitor website traffic and improve the site experience.

• To comply with legal obligations: In cases where we need to respond to legal requirements or prevent fraud.

All marketing communications use double opt-in consent, and each email contains an unsubscribe link so you can withdraw your consent at any time.

4. Your Rights under GDPR and CCPA

You have the right to:

• Access the personal data we hold about you.

• Correct any inaccurate or incomplete data.

• Request deletion of your data (“Right to be Forgotten”).

• Withdraw your consent to marketing emails or other communications at any time.

• Request data portability by receiving your data in a structured, machine-readable format for transfer to another service.

• Opt-out of the sale of personal data (under CCPA). While we do not sell personal data, California residents have the right to request opt-out confirmation.

To exercise any of these rights, please contact us at info at radical-learning.org. We will respond to your request promptly and in accordance with any applicable legal requirements.

5. Data Retention Policy

• Subscriber Data: Retained for up to 24 months of inactivity unless you unsubscribe.

• Purchase Data: Retained for 7 years to comply with U.S. tax laws.

• Other Personal Data: Deleted when no longer needed for the purpose collected.

6. Third-Party Services

We use third-party service providers to operate and enhance our business. These providers may have access to your personal information to perform specific tasks on my behalf. Key services include:

• Thinkific: For courses, memberships, and product delivery

• Google Analytics: For website traffic insights

• Payment Processors: Stripe or PayPal for secure payment handling

• Substack: For managing newsletters, email distribution, and content delivery.

• Mailchimp: For email marketing, subscriber management, and automated email campaigns.

These services comply with GDPR, and their privacy policies govern how they handle your data. Some services may involve international transfers under appropriate legal safeguards such as Standard Contractual Clauses (SCCs).

7. Data Security & Breach Notification

We take reasonable measures to protect your data from unauthorized access, loss, or misuse. However, no system can be completely secure. If you suspect any breach of your personal data, please contact us immediately.

In the event of a data breach, we will notify affected users and relevant authorities within 72 hours.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on the site. Cookies help us:

• Provide a smoother experience by remembering your preferences.

• Track trends and improve site performance.

• Deliver targeted content and personalised recommendations.

Upon your first visit, you will be presented with a cookie consent banner. You can manage your cookie preferences through this banner or your browser settings at any time. Disabling cookies may affect certain features of the site.

9. International Data Transfers

Radical Learning operates from the United States, but some third-party providers may process personal data internationally. Where necessary, these providers use Standard Contractual Clauses (SCCs) or other safeguards to ensure your data is protected when transferred outside your country of residence.

10. Children’s Privacy

Radical Learning is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a young person under 13, we will delete it.

11. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in legal requirements, business practices, or service offerings. When we make changes, we will notify you by updating the effective date at the top of this page.

12. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Sari González & Becka Koriz
Radical Learning
Email: info at radical-learning.org

This Privacy Policy ensures that Radical Learning remains transparent in how we collect, use, and protect your data.

By using the site, you agree to the terms outlined here.